Privacy Policy
Last updated: 16 September 2026
Who handles your information
RejuveLuxe is operated by Green Life Global Pvt. Ltd., E4/1609, SEC-O, LDA Colony, Lucknow, Uttar Pradesh. This policy explains how we handle information when you visit our website, contact us, place an order or choose to receive updates. For privacy questions, contact support@rejuveluxe.in.
Information we collect
When you place an order or make an enquiry, we collect the details needed for that interaction. These may include your name, contact information, delivery and billing address, order details and messages you send us.
The information collected automatically through the website, and the tools used to collect it, are cart and account identifiers, saved appearance preferences, and security information used to limit abusive requests. The current storefront does not embed advertising pixels or optional analytics scripts. Payment information is handled through Razorpay when online payments are enabled. We store order references, payment references, amounts and payment status; card credentials are entered through the payment provider rather than stored by this storefront.
How we use information
We use information for fulfilling your requests, operating your account and cart, processing payments, preventing misuse, answering support enquiries and meeting applicable record-keeping obligations. Any consent required for a separate optional purpose will be sought for that purpose. We send optional marketing communications only in accordance with your choices and applicable law.
Service providers and disclosures
The providers and categories of recipients that receive information are payment providers such as Razorpay, delivery partners, website hosting and database providers, email and customer-support services, and professional advisers where necessary. We disclose information where needed for the stated services or where required by applicable law. Any international processing or transfer arrangements are limited to what is needed to provide these services and subject to applicable law. Service providers may process information in India or other countries. Where required, we will use appropriate contractual safeguards and require providers to protect information and use it only for the agreed purpose.
How long information is kept
We retain information for as long as needed to fulfil orders, operate your account, resolve enquiries and meet applicable accounting, tax, dispute-resolution and other legal requirements. Marketing contact information is kept until you withdraw your request, with a limited record retained where needed to respect your opt-out, taking account of the purpose for which it was collected and applicable record-keeping requirements. Our deletion or anonymization process is to review verified requests and delete or anonymize information that is no longer needed. Information required for legal records, fraud prevention or an ongoing dispute may be retained for that purpose. Backup copies may remain until their normal replacement cycle and are not used for routine business purposes.
Your choices and requests
To withdraw an email-update request or ask to stop future marketing, contact support@rejuveluxe.in. Use an unsubscribe link where one is provided in a message. For requests concerning access, correction, deletion, withdrawal of consent or other applicable privacy rights, contact support@rejuveluxe.in. We may need proportionate information to verify a request before acting on it.
Security
We use password hashing, server-managed sessions with HTTP-only authentication cookies, request validation, rate limiting, and role-based controls for administrative access to protect information. No online system can be guaranteed completely secure. Please contact us if you believe your account or information has been compromised.
Updates and complaints
We update this policy when our practices change. The revised date appears at the top, and significant changes are communicated through a prominent website notice and, where appropriate and where contact details are available, an email. Where a change requires fresh consent, we will request it before using information for that purpose. For a concern about our handling of information, contact Piyush Bajpai, Grievance Officer, at support@rejuveluxe.in, or submit a complaint through our Contact page for a reference number.