Shipping and Delivery

Where we deliver

We currently accept orders for delivery to serviceable addresses within India. International delivery is not currently offered. For remote locations or uncertainty about delivery availability, contact support@rejuveluxe.in before placing an order.

Dispatch and delivery times

Orders are normally prepared for dispatch within 2-3 working days after payment confirmation, Monday to Friday, excluding public holidays. Estimated delivery after dispatch is 3-7 working days for most locations in India and up to 10 working days for remote locations. Any product-specific preparation time or dispatch exception will be shown before purchase.

Delivery estimates may be affected by circumstances outside the normal delivery process. If your order is delayed, contact us so we can help review its status. This does not limit your rights where delivery obligations are not met.

Delivery charges

Shipping charges are currently ₹0 in our online checkout; the final charge is shown before you pay. Any approved free-shipping offer will state its conditions alongside the offer.

Tracking your order

After dispatch, tracking information is provided through the order tracking page once a carrier and tracking reference have been recorded; contact support with your order number if you cannot find them. You can also contact support for help with delivery updates.

Address changes and delivery issues

Please check your delivery address before confirming the order. If it needs correction, contact us promptly with the order number. We will confirm whether a change is possible at that stage and explain any applicable, previously disclosed charges before proceeding.

For an unsuccessful delivery attempt, follow the carrier’s instructions or contact us. Our process for re-delivery or an undeliverable parcel is to review the delivery status with you and the carrier, then arrange another attempt where possible. If the parcel returns to us, we will discuss re-dispatch or a refund. Any additional charge caused by an incorrect address or an unavailable recipient will be explained and agreed before re-dispatch; we cover additional delivery costs caused by our error.

Spillage or damage on arrival

If an order arrives damaged or tea has spilled, contact support@rejuveluxe.in with the order number and a description. A spilled delivery is refunded; photographs of the product and packaging, if available, help us confirm it quickly. See Returns and Cancellations for the next steps.

Gifting orders

For corporate or multi-address orders, dispatch arrangements and delivery expectations will be confirmed in the written order details before purchase.

Contact

support@rejuveluxe.in · +91 88539 20222

Green Life Global Pvt. Ltd., E4/1609, SEC-O, LDA Colony, Lucknow, Uttar Pradesh